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    What will my order look like when it arrives to the recipient?

    We wrap all orders with tissue paper and include a handwritten thank you note or a gift message at your request. Wrapping and gift notes are complimentary with your order.  

    How do I make sure that the price and receipt isn't send with my order? 

    As a rule, when we wrap orders and write gift notes, we do not include receipts with the order. This is why we send an emailed receipt along with your order confirmation. 

    The item I want to order is out of stock, what can I do?

    Please email us at customercare@20x60.com. We get shipments in all the time and the item you need may be on its way! We can check for you and let you know when it will be back in stock. If it's not available, we can suggest an alternative product or gift. 

    What date do I need to order by to get the package in time for Christmas? 

    Domestic:

    First Class Mail: December 18th (latest ship date December 19th)

    Priority Mail: December 20th (latest ship date December 21st)

    Priority Mail Express: December 22nd (latest ship date December 23rd)

    Canada:

    First Class Mail: December 8th (latest ship date Dec 7th)

    Priority Mail: December 11th (latest ship date Dec 10th)

    Priority Mail Express: December 17th (latest ship date Dec 16th)

    Global Express Guaranteed Service: December 22nd (latest ship date December 21st)

    Europe:

    First Class Mail: December 8th (latest ship date Dec 7th)

    Priority Mail: December 11th (latest ship date Dec 10th)

    Priority Mail Express: December 15th (latest ship date Dec 14th)

    Global Express Guaranteed Service: December 21st (latest ship date December 20th)

    Australia and New Zealand:

    First Class Mail: December 8th (latest ship date Dec 7th)

    Priority Mail: December 8th (latest ship date Dec 7th)

    Priority Mail Express: December 15th (latest ship date Dec 14th)

    Global Express Guaranteed Service: December 19th (latest ship date December 18th)

    More locations

    Can I get my order overnighted to me?

    Absolutely! We’re on the East Coast, so please contact us at customercare@20x60.com by 5 pm ET the day before you want your order to ship with the following information: 

    1. Your address
    2. The items you’d like to order

    From there, we can look up and let you know the shipping cost for your overnighted order. As long as you place the order by 10 am ET on the day you want your order to ship, then it will ship that same day. (This is if we have everything in stock, stock changes frequently so please email us first!).

    Happy Holidays!! xx